Privacy Policy

Information Collection and Use

Taylors Wines collects and is the sole owner of the information collected on this site. Your privacy is important to us, and we will not sell, share with, or rent personal information to others in ways different from what is disclosed in this statement. We will always comply fully with the National Privacy Principles set out in the Privacy Act 1988 (the Act), as they apply to us.

Taylors Wines collects information from our users at several different points on our web site:

Registration

During registration a user is required to give their contact information (such as name and email address). This information is used to deliver wine orders made through our online store and contact the user about the services on our site for which they have expressed interest.

Log Files

Our system logs IP addresses of visitors to our sites. IP addresses are not linked to personally identifiable information. We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. The contact information is used to send the newsletter and other information to you. If you wish to unsubscribe from these emails please use the unsubscribe link at the bottom of the e-newsletter or email us here.

Surveys and Contests

From time-to-time we request information from users via surveys or contests. Information requested may include contact information (such as name and shipping address), and demographic information (such as post code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used marketing purposes. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information.

Email this Page to a Friend

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. Taylors Wines will automatically send the friend a one-time email inviting them to visit the site.

Secondary use:

Welcome email: We send all new newsletter members a welcoming email to confirm their registration has been successfully received and then seasonal newsletters with information about our winery. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

Disclosure by law

We may be required or authorised by law to disclose personal information, for example to law enforcement agencies; or we may disclose information with an individual’s consent.

Sharing

We will share aggregated demographic information with our partners . This is not linked to any personal information that can identify any individual person. We may partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties will not be allowed to use personally identifiable information except for the purpose of providing these services.

Links

This web site contains links to other sites. Please be aware that we, Taylors Wines, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Security

This web site takes every precaution to protect our users’ information off-line. All of our users’ personal information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example a customer service representative) are granted access to personal information.
Furthermore, the servers that we store personally identifiable information on are kept in a secure environment, in a locked room. If you have any questions about the security at our web site, you can send an email to info@taylorswines.com.au

Correction/Updating Personal Information

We are happy to provide you with details of all your personal records at your request. There are certain exemptions that may apply to the provision of that information. If a user’s personally identifiable information changes (such as your post code), or if a user no longer desires our service, or if the information we hold about you is incorrect, we will endeavour to provide a way to correct, update or remove that data. This can be done by emailing our Customer Support or using the contact details shown below.

Choice/Opt-out

Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for the information. Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by ‘clicking’ the unsubscribe link on the newsletter.

Notification of Changes

If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner.

Privacy Officer

If you have any questions about this privacy statement, or the content or practices of our web site, you can contact us directly:
Privacy Officer
Taylors Wines Pty Ltd
1-3 Charles St Petersham NSW 2049 Australia
Phone: +61 2 8585 3555
Facsimile: +61 2 8585 3599
e-mail: info@Taylorswines.com.au